Enacted in November 2004, PHIPA is a local, provincial (Ontario) legislation that protects the confidentiality and privacy of person health information (PHI) by establishing rules for the collection, use, and disclosure of PHI during the provision of healthcare.

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OnCall Health and The Canadian Association for Couple and Family Therapy have partnered to enable members with a platform that lets you provide patient care online.

About OnCall:

OnCall Health is a PIPEDA compliant health service digitization platform. OnCall offers a full range of telehealth functionality from secure video and instant messaging appointments, to digital intake and file sharing with patients. Support services such as ongoing provider training and 24/7 patient technical support ensure that you will consistently deliver high quality digital care.

The Solution:

A secure and PIPEDA compliant platform to digitize your health services for patients.

What is PIPEDA?:

PIPEDA is known as the Personal Information Protection and Electronic Documents Act, which regulates the security of electronic data used in the context of a healthcare interaction with patients, or regarding patient data in Canada. It outlines what safeguards must be in place to ensure appropriate protection of electronic health information.

Any health care provider who transmits health information in electronic form must use a PIPEDA compliant software to do so. OnCall Health meets PIPEDA standards for security of electronic data transmitted and stored resulting from digital healthcare interactions with patients.

About the OnCall Heath solution:

• Everything you need to practice online: OnCall Health is a comprehensive online platform meant to digitize the entire patient-provider journey, with virtual care and patient management & engagement tools all in a single platform.
• Total configurability: With OnCall, you will get the flexibility to choose the platform features that you need most. Choose feature sets that compliment your existing tools and systems like Criterions so that you only pay for what you need.
• Save time with workflow automations: OnCall’s in-app automations make administrative requirements easier to manage, from tasks such as appointment reminders, payment and forms, providers can focus on delivery of care. Plus, measure patient outcomes and business results through our automated analytical tools to better understand performance and patient health.
• Unparalleled support: Lastly, OnCall is available across web & mobile and includes 24/7 provider & patient support and expert training to ensure the best online care delivery experience.

Each healthcare provider gets their own individual account, onboarding and training session, and unlimited use of the platform for the flat monthly fee.

Discounts for CACFT members.

OnCall Basic Package is $44.00 per month discounted from $49.00
The Premium Package is $79.00 per month discounted from $99.00

Want to see a demo on OnCall Health? Book a demo with the OnCall team here.